Return and Refund Policy for Harfaah Plastic Trading
Last updated: May 23, 2024


Thank you for shopping at Harfaah Plastic Trading.
If you are not completely satisfied with your purchase, please review our refund and return policy. The following terms apply to any products purchased from us.


Interpretation and Definitions


Interpretation Words with capitalized initials have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.


Definitions



            Your Order Cancellation Rights


            You are entitled to cancel your order within 24 hours (before dispatch of goods) without giving any reason.


            The deadline for canceling an order is 24 hours (before dispatch of goods) from the date you booked the goods.


            To exercise your right of cancellation, inform us of your decision through a clear statement. You can contact us by email at: alharfaahtrading@gmail.com


            We will reimburse you no later than 14 days from the day we receive the returned goods.


            We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.


            Conditions for Returns To be eligible for a return, ensure that:


                  The following goods cannot be returned:

                        We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
                    Only regular-priced goods may be refunded.

                    Unfortunately, goods on sale cannot be refunded.

                    This exclusion may not apply to you if it is not permitted by applicable law.


                    Returning Goods


                     You are responsible for the cost and risk of returning the goods to us.

                    Please send the goods to the following address:
                    M-06, RKM Building, Opposite Al Nahda Cafe, Al Qiyadah Metro Station, Dubai,


                    We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.


                    Contact Us I

                    f you have any questions about our return and refund policy, please contact us:
                    By email: alharfaahtrading@gmail.com


                    Company: Refers to Harfaah Plastic Bags & Containers Trading Co. LLC, located at M-06, RKM Building, Opposite Al Nahda Cafe, Al Qiyadah Metro Station, Dubai, referred to as "the Company," "We," "Us," or "Our."


                    Goods: Items offered for sale on the Service.


                    Orders: A request by you to purchase Goods from us.


                    Service: Refers to the Website.


                    Website: Refers to Harfaah Plastic Trading, accessible at https://harfaahtrading.ae/.


                    You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


                    The goods were purchased in the last 5 days.

                    The goods are in the original packaging.

                    Goods made to your specifications or clearly personalized.

                    Goods which, according to their nature, are not suitable for return, deteriorate rapidly, or are past their exchange date.

                    Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

                    Goods which are, after delivery, according to their nature, inseparably mixed with other items.